Track Order V - 2.0.0
Get the package details and the current status of the package with package tracker API.
Staging URL
Production URL
Parameter
| Field | Type | Description |
|---|---|---|
| access_token | String | You will get this from IThink Logistics team. |
| secret_key | String | You will get this from IThink Logistics team. |
| awb_number_list | String | List of AWB Number which you want to track. (Max Limit 10 AWB No. in one request) |
Status - Status Code
| Status | Code | Description |
|---|---|---|
| Manifested | UD | When forward shipment’s data is pushed using API or using System. |
| Not Picked | UD | When forward shipment is not picked up for long period of time. |
| Picked Up | UD | When forward consignment is physically picked up from vendor's warehouse. |
| In Transit | UD | When forward consignment is in transit to its DC after physical pick up. |
| Reached At Destination | UD | When forward shipment has reached DC but not yet dispatched for delivery. |
| Out For Delivery | UD | When forward shipment is dispatched for delivery to end customer. |
| Undelivered | UD | When forward shipment went for delivery but it was failed to deliver. |
| Out of Delivery Area | UD | When forward shipment is out of delivery area. |
| Delayed | UD | When forward shipment is dealyed due to operational issue. |
| Damaged | UD | When forward shipment is damage. |
| Misrouted | UD | When forward shipment is misrouted from its destination. |
| Delivered | DL | When forward shipment is accepted by end customer. |
| Cancelled | CN | When forward shipment is cancelled before getting picked up from client warehouse. |
| RTO Pending | RT | When Return consignment is awaiting for RTO. |
| RTO Processing | RT | When Return consignment is ready for RTO. |
| RTO In Transit | RT | When Return consignment is in transit to its Return Center. |
| Reached At Origin | RT | When Returned status consignment is reached at Return Center Hub. |
| RTO Out For Delivery | RT | When Returned status consignment is dispatched for final RTO to vendor's warehouse. |
| RTO Undelivered | RT | When Returned status consignment went for delivery but it was failed to deliver. |
| RTO Delivered | DL | When Returned status consignment is accepted by vendor. |
| Lost | Lost | When consignment is lost. |
| Shortage | Shortage | When consignment is Shortage. |
| RTO Shortage | RTO Shortage | When consignment is RTO Shortage. |
| REV Manifest | UD | When reverse shipment’s data is pushed using API or using System. |
| REV Out for Pick Up | UD | When reverse shipment’s is out for pickup. |
| REV Picked Up | UD | When reverse consignment is physically picked up from customer. |
| REV In Transit | UD | When reverse consignment is in transit to its DC after physical pick up. |
| REV Cancelled | UD | When reverse shipment is cancelled before getting picked up from customer. |
| REV Out For Delivery | UD | When reverse shipment is dispatched for delivery to vendor |
| REV Delivered | DL | When reverse shipment is accepted by vendor. |
| REV Closed | UD | When a reverse Pickup shipment is canceled and Request is Closed. |
{
"data": {
"awb_number_list" : "1369010468790", #List of AWB Number which you want to track.
"access_token" : "8ujik47cea32ed386b1f65c85fd9aaaf",
"secret_key" : "65tghjmads9dbcd892ad4987jmn602a7"
}
}
{
"status_code": 200,
"data":
{
"1369010033902":
{
"message": "success",
"awb_no": "1369010033902",
"logistic": "Delhivery",
"order_type": "forward",
"cancel_status": "Approved", // ( Pending, Approved, Request Rejected, Refunded)
"current_status": "In Transit",
"current_status_code": "UD",
"return_tracking_no": "",
"last_scan_details":
{
"status": "Undelivered",
"status_code": "UD",
"status_date_time": "2017-06-07 18:11:26",
"scan_location": "Surat_Pandesra_Gateway (Gujarat)",
"remark": "CONSIGNEE NOT AVAILABLE",
"reason": "customer not available at the time of delivery"
},
"order_details":
{
"order_type": "COD",
"order_number": "11812",
"sub_order_number": "11812",
"order_sub_order_number": "11812-11812",
"phy_weight": "200.00",
"net_payment": "775.00",
"ship_length": "10.00",
"ship_width": "10.00",
"ship_height": "10.00"
},
"order_date_time":
{
"manifest_date_time": "2017-06-07 13:34:36",
"pickup_date": "2017-06-07",
"delivery_date": "",
"rto_delivered_date": ""
},
"customer_details":
{
"customer_name": "John Doe",
"customer_address1": "60/40 st shenoy nagar",
"customer_address2": "",
"customer_address3": "",
"customer_city": "Chennai",
"customer_state": "Tamil Nadu",
"customer_country": "India",
"customer_pincode": "600030",
"customer_mobile": "9876543210",
"customer_phone": "2156789098"
},
"scan_details": [
{
"status": "Manifested",
"status_code": "UD",
"scan_location": "HQ (Haryana)",
"remark": "Consignment Manifested",
"scan_date_time": "2017-06-07 14:05:57",
"status_reason": ""
},
{
"status": "In Transit",
"status_code": "UD",
"scan_location": "Surat_Pandesra_Gateway (Gujarat)",
"remark": "Shipment Picked Up from Client Location",
"scan_date_time": "2017-06-07 18:11:26",
"status_reason": ""
},
{
"status": "Undelivered",
"status_code": "UD",
"scan_location": "Surat_Pandesra_Gateway (Gujarat)",
"remark": "CONSIGNEE NOT AVAILABLE",
"scan_date_time": "2017-06-07 18:11:26",
"status_reason": "customer not available at the time of delivery"
}
]
}
}
}
Sample Beta Code
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => "https://pre-alpha.ithinklogistics.com/api_v2/order/track.json",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => "{\"data\":{\"awb_number_list\":\"1369010468790\",\"access_token\":\"8ujik47cea32ed386b1f65c85fd9aaaf\",\"secret_key\":\"65tghjmads9dbcd892ad4987jmn602a7\"}}\n",
CURLOPT_HTTPHEADER => array(
"cache-control: no-cache",
"content-type: application/json"
)
));
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err)
{
echo "cURL Error #:" . $err;
}
else
{
echo $response;
}
import requests
url = "https://pre-alpha.ithinklogistics.com/api_v2/order/track.json"
payload = "{\"data\":{\"awb_number_list\":\"1369010468790\",\"access_token\":\"8ujik47cea32ed386b1f65c85fd9aaaf\",\"secret_key\":\"65tghjmads9dbcd892ad4987jmn602a7\"}}\n"
headers =
{
'content-type': "application/json",
'cache-control': "no-cache"
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)
OkHttpClient client = new OkHttpClient();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\"data\":{\"awb_number_list\":\"1369010468790\",\"access_token\":\"8ujik47cea32ed386b1f65c85fd9aaaf\",\"secret_key\":\"65tghjmads9dbcd892ad4987jmn602a7\"}}\n");
Request request = new Request.Builder()
.url("https://pre-alpha.ithinklogistics.com/api_v2/order/track.json")
.post(body)
.addHeader("content-type", "application/json")
.addHeader("cache-control", "no-cache")
.build();
Response response = client.newCall(request).execute();
var client = new RestClient("https://pre-alpha.ithinklogistics.com/api_v2/order/track.json");
var request = new RestRequest(Method.POST);
request.AddHeader("cache-control", "no-cache");
request.AddHeader("content-type", "application/json");
request.AddParameter("application/json", "{\"data\":{\"awb_number_list\":\"1369010468790\",\"access_token\":\"8ujik47cea32ed386b1f65c85fd9aaaf\",\"secret_key\":\"65tghjmads9dbcd892ad4987jmn602a7\"}}\n", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
require 'uri'
require 'net/http'
url = URI("https://pre-alpha.ithinklogistics.com/api_v2/order/track.json")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
http.verify_mode = OpenSSL::SSL::VERIFY_NONE
request = Net::HTTP::Post.new(url)
request["content-type"] = 'application/json'
request["cache-control"] = 'no-cache'
request.body = "{\"data\":{\"awb_number_list\":\"1369010468790\",\"access_token\":\"8ujik47cea32ed386b1f65c85fd9aaaf\",\"secret_key\":\"65tghjmads9dbcd892ad4987jmn602a7\"}}\n"
response = http.request(request)
puts response.read_body
Reason List
| Not Picked Reasons | Undelivered Reasons | RTO Undelivered Reasons |
|---|---|---|
| Pickup Missed By The Courier | Address Incomplete / Unlocatable | Sellers Address Incomplete / Unlocatable |
| Pickup Attempted Shipments Not Ready | Open Delivery Request By Customer | Seller Wants Open Delivery Request By Customer |
| Pickup Attempted - Partial Handover | Out Of Delivery Area | Seller Address Is Out Of Delivery Area |
| Vendor Not Responding | Customer Not Available At The Time Of Delivery | Seller Is Available At The Time Of Delivery |
| Pickup Attempted - Seller Unavailable | Customer Requested For Future Delivery | Seller Requested For Future Delivery |
| Warehouse Contact Issue | Customer Cancelled The Order | Seller Refused To Accept The Order |
| Pickup Attempted Shipment Not Ready | Otp Not Received / Incorrect Mobile Number | Seller Otp Not Received / Incorrect Mobile Number |
| Vendor Confirm Pickup Done | Cod Amount Not Ready With Customer | Seller Shifted To Different Address |
| Pickup Done Scan Not Updated | Customer Shifted To Different Address | Seller Snatched Shipment |
| Pickup Attempted Seller Initiated Delay | Payment Mode Or Amount Dispute | Seller Address Is Under Entry Restricted Area |
| Warehouse Number Not Registered Properly | Customer Snatched Shipment | Seller Will Self Collect The Package |
| Vendor Was Not Available At Location | Entry Restricted Area | Seller Requested For Delay Delivery |
| Short Address | Customer Not Receiving The Call | Seller Residence Closed At The Time Of Delivery |
| Regulatory Paperwork Insufficient-Geofenced | Return As Per Client Instruction | |
| Fe Unable To Deliver Packet To Customer | ||
| Self Collect | ||
| Customer Requested For Digital Payment | ||
| Customer Residence Closed At The Time Of Delivery |